Returns & Exchanges
At Pop Maison, we want you to love your home. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack with Care
Securely place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned furniture, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing